Download E-books The Retail Revival: Reimagining Business for the New Age of Consumerism PDF

By Doug Stephens

Traditional retail is changing into more and more unstable and challenged as a enterprise version. Brick-and-mortar has shifted to on-line, whereas on-line is transferring into pop-up storefronts. digital shops in subway systems and airports are providing new degrees of comfort for harried commuters. excessive road and major highway have gotten the stuff of nostalgia. the massive field is wasting flooring to new types that allure shoppers via their most-trusted assistant—the cellphone. What’s subsequent? What’s the long run for you—a retailer—who is witnessing a tsunami of switch and never figuring out if this suggests greedy ahold of latest chance or being swept away?

The Retail Revival solutions those questions via taking a look into the not-so-distant retail previous and by way of having a look ahead right into a destiny that would proceed to redefine retail and its huge, immense influence on society and our economies. large demographic and financial shifts, in addition to old degrees of technological and media disruption, are turning this as soon as predictable industry—where “average” was once king—into a sea of turbulent switch, leaving patron habit completely altered. Doug Stephens, the world over well known customer futurist, examines the most important seismic shifts out there that experience even businesses like Walmart and Procter & Gamble scrambling to manage, and explores the present and destiny tendencies that might thoroughly swap the best way we shop.

The Retail Revival presents no-nonsense readability at the realities of a very new retail industry— realities which are using many executives to melancholy. however the destiny needn't be darkish. Stephens deals wish and information for any companies wanting to capitalize on those historical shifts and thrive.

Entertaining and thought-provoking, The Retail Revival is sensible of a courageous new period of buyer habit within which every thing we thought we knew approximately retail is being thoroughly reimagined.

Praise for The Retail Revival

“It doesn’t subject what kind of retail you do—if you promote whatever, someplace, you must learn Doug Stephens’ The Retail Revival. full of robust insights at the altering retail atmosphere and what sturdy shops will be wondering now, The Retail Revival is straightforward to learn, well-organized and gives crucial nutrition for thought.”
— Gregg Saretsky, President and CEO, WestJet

“This publication captures in sharp element the deep and remarkable adjustments riding new purchaser behaviors and values. extra importantly, it bargains transparent information to manufacturers and outlets trying to adapt and evolve to satisfy solely new industry imperatives for success.”
—John Gerzema, writer of Spend Shift and The Athena Doctrine

The Retail Revival is a serious learn for all advertising pros who're attempting to determine what’s subsequent in retail… Doug Stephens does a very good task of explaining why retail has advanced how it has, and the ebook serves as a big, depended on consultant to the place it’s headed subsequent. ”
—Joe Lampertius SVP, client advertising, Momentum all over the world and proprietor, los angeles Spezia style Market

“Doug Stephens has confirmed his correct to the moniker ‘Retail Prophet.’ With cautious research and considerable examples, the writer makes a compelling case for shops to conform, switch and as a result revive their reference to shoppers. Stephens offers actionable concepts with optimism and enthusiasm—just the spoonful of sugar we have to face the mandatory alterations ahead.”
—Kit Yarrow, Ph.D., shopper Psychologist; Professor, Golden Gate college; Co-Author, Gen purchase: How Tweens, kids and Twenty-Somethings are Revolutionizing Retail

“Doug Stephens doesn’t simply let you know why retail is within the doldrums, he tells you why retail is a huge signpost for the bigger problems of our tradition and gives a compelling, inspiring imaginative and prescient for a way forward for retail—and company, and society.”
—Eric Garland, writer of Future Inc.: How companies Can expect and take advantage of What’s Next

Show description

Read Online or Download The Retail Revival: Reimagining Business for the New Age of Consumerism PDF

Similar Business books

Innovation and Entrepreneurship

Peter Drucker's vintage publication on innovation and entrepreneurshipThis is the 1st booklet to provide innovation and entrepreneurship as a functional and systematic self-discipline that explains and analyzes the demanding situations and possibilities of America's new entrepreneurial economic system. fantastically functional, Innovation and Entrepreneurship explains what proven companies, public carrier associations, and new ventures want to know and do to reach modern day financial system.

Get More Referrals Now!

Revenues legend invoice Cates makes use of his adventure and professional wisdom to teach revenues pros how you can paintings smarter (not tougher) by means of utilising "The 4 Cornerstones of Referrals" --relationship development and customer support, developing referral alliances and networks, prospecting, and concentrating on area of interest markets.

American Landlord: Everything U Need to Know about Property Management

The Definitive advisor for each Landlord no matter if you simply have an additional room to hire or a growing to be condo empire, you continue to want trustworthy details and professional suggestion to ensure you do it correct. Drawn from years of expertise aiding millions of landlords, American Landlord leads each person from the hot landlord to the previous seasoned via the entire bits and bobs of estate administration.

Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition

The definitive, absolutely updated consultant to non-stop development within the office "An up-to-date model of a vintage ebook that stocks a wealth of recent healthcare examples and case reports from around the globe. The tools during this publication may help you enhance caliber and security, lessen ready instances, and increase the long term monetary place of your company.

Extra info for The Retail Revival: Reimagining Business for the New Age of Consumerism

Show sample text content

In past due 2009, within the face of falling revenues, a debilitating viral YouTube video of staff doing gross stuff to meals orders and swelling numbers of proceedings in regards to the caliber of its 3GC06. indd a hundred thirty 23/01/13 4:16 AM Who Owns Your model? 131 pizza, Domino’s made a bold determination. it's going to not just tackle patron issues approximately its items, but additionally really cross public in its reaction to the criticisms that have been being leveled at it. additionally, it is going to overtly record its efforts to win clients again via reinventing its items! With that, the corporate produced a chain of documentarystyle video clips displaying Domino’s staff discussing and expressing their emotions approximately customer criticisms in their model. They confirmed concentration team pictures of consumers complaining approximately Domino’s cardboard-like pizza crust and skinny, tasteless sauce. They captured the efforts of employees cause on construction an excellent product via experimentation and trial. in brief, they not just advised but in addition confirmed consumers they'd heard their lawsuits, that they cared and they have been cause on profitable again their company. The scan had a number of confident effects. shoppers have been drawn to making an attempt the hot Domino’s pizza recipes, and so they constructed empathy for a company sincere adequate to confess its flaws and anxious sufficient to do anything to treatment them. The company’s revenues reignited after the crusade, and regardless of a difficult economic system stay above commonplace. Domino’s can have hidden, however it selected to not. it could possibly have easily issued a customary company assertion however it took a threat in making itself weak in its place. Domino’s used to be sincere, it more advantageous its product and it paid off. It additionally takes huge, immense conviction to inform the reality whilst such a lot of others on your type easily don’t. It’s effortless to just accept dishonesty as desk stakes to compete. Such is the case within the grocery with appreciate to claims of in the neighborhood grown, healthy items. in reality, many grocery chains are liberally throwing those phrases round with questionable starting place. united kingdom grocer cubicles isn't really this kind of chains. With 29 shops throughout northwest England, cubicles supermarket has battled effectively opposed to behemoths like Tesco and Sainsbury’s, 3GC06. indd 131 23/01/13 4:16 AM 132 The Retail Revival and has performed so all through essentially the most tough monetary sessions in historical past. the corporate credit its concentrate on top of the range, in the neighborhood sourced and of course raised cattle and bring because the fundamental cause. the variation among compartments and different grocers making related claims is sort of easy. At cubicles, the claims are actual! actually, the farmer that produces the supermarket’s organically raised lamb is on a first-name foundation with Booths’s butchers. those that paintings the fish counters at cubicles be aware of their provider, Les, the shrimp guy! whereas many grocers ply their clients with stunning imagery of pastoral scenes and bushels of natural produce, waxing eloquent approximately their dedication to neighborhood manufacturers, those related chains are frequently those beating those farmers down on expense and into chapter 11.

Rated 4.49 of 5 – based on 6 votes